Home services
Win the job while you're on the tools.
When you're up a ladder or under a sink, a missed call can be a job for someone else. Plus captures the job, books call-outs and quotes, and gets emergencies to you on site.
Caller · 6:52pmMy boiler's stopped working and there's water on the floor.
Plus voice agentSorry to hear that. I'm putting you straight through to our engineer on call. Can I take your postcode first?
Starts fromTrades Agent
The calls it takes
Five kinds of call, handled properly.
The agent is trained on your services, prices and hours, so callers hear your answers. Anything a person should handle is put straight through.
Used by
- Plumbers & heating engineers
- Electricians
- Builders & roofers
- Locksmiths
- Maintenance firms
- 01Job details, addresses and postcodes
- 02Call-out and quote requests
- 03Emergency calls put through to the engineer on call
- 04Questions about the areas you cover
- 05Messages for the office
What changes
What changes for your team.
- Win the job on the first callCustomers get an answer instead of ringing the next firm.
- Stay on the toolsNo need to stop work to answer the phone.
- Emergencies reach youUrgent calls are transferred to whoever is on call.
- Clear job notesEvery enquiry lands in your inbox with the details you need.
Questions
Common questions.
My industry isn't listed. Can Plus still help?
Very likely. The nine ready-made agents are starting points, and every agent is trained on your services, prices and hours. Tell us about the calls you get and we'll show you how an agent would handle them.
Does it work on our existing phone number?
Yes. Plus runs on the phone system Vanilla Cloud already looks after for you, so callers ring the same number they always have.
What happens when a caller needs a real person?
The agent puts the call through to the right person or team with a warm transfer. If nobody is free, it takes a detailed message and sends it to your inbox.
Who sets it up and looks after it?
We do. Plus voice agents are built, trained, tested and maintained by our team, so you don't need anyone in-house to manage them.
Should we choose Standard or Pro?
Standard answers every call, takes messages and transfers callers. Pro adds call transcription, summaries, sentiment analysis, threat assessment and unlimited system integrations. We'll recommend the right one after a short call.
Book a consultation
Hear the Trades Agent take your calls.
Tell us about your business and the calls you get. We'll show you an agent handling them, trained on your information.
