Property
Viewings, valuations and out-of-hours repairs.
Buyers call about listings in the evening and tenants call about leaks at weekends. Plus takes viewing and valuation requests, records maintenance reports and gets urgent problems to the right person.
Tenant · Sun 9:05pmThe kitchen ceiling is leaking.
Plus voice agentI'm sorry to hear that. I'm putting you through to our emergency contact now. Can I confirm your address first?
Starts fromOffice Agent
The calls it takes
Five kinds of call, handled properly.
The agent is trained on your services, prices and hours, so callers hear your answers. Anything a person should handle is put straight through.
Used by
- Estate agents
- Letting agents
- Property managers
- Block management
- Housing providers
- 01Viewing requests for your listings
- 02Valuation enquiries
- 03Maintenance reports with address and details
- 04Urgent repairs routed out of hours
- 05Questions about listings, from your information
What changes
What changes for your team.
- Every viewing request capturedInterested buyers and tenants get an answer straight away.
- Repairs reported properlyMaintenance reports arrive with the details your team needs.
- Out-of-hours coverUrgent problems reach the right person at any time.
- Negotiators free to sellRoutine calls no longer interrupt viewings and valuations.
Questions
Common questions.
My industry isn't listed. Can Plus still help?
Very likely. The nine ready-made agents are starting points, and every agent is trained on your services, prices and hours. Tell us about the calls you get and we'll show you how an agent would handle them.
Does it work on our existing phone number?
Yes. Plus runs on the phone system Vanilla Cloud already looks after for you, so callers ring the same number they always have.
What happens when a caller needs a real person?
The agent puts the call through to the right person or team with a warm transfer. If nobody is free, it takes a detailed message and sends it to your inbox.
Who sets it up and looks after it?
We do. Plus voice agents are built, trained, tested and maintained by our team, so you don't need anyone in-house to manage them.
Should we choose Standard or Pro?
Standard answers every call, takes messages and transfers callers. Pro adds call transcription, summaries, sentiment analysis, threat assessment and unlimited system integrations. We'll recommend the right one after a short call.
Book a consultation
Hear the Office Agent take your calls.
Tell us about your business and the calls you get. We'll show you an agent handling them, trained on your information.
