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Industries

Built around the calls your sector gets.

Every sector has its own rush hour: registration, check-in, the 8am surgery lines, the MOT queue. Choose yours to see the calls a Plus voice agent takes, an example call and what changes for your team.

Example calls
School AgentSchools & academies

Parent · 7:46amHi, Amara in Year 4 won't be in today. She's got a temperature.

Plus voice agentThanks for letting us know. Can I take Amara's surname and class, and when you expect her back?

Hospitality AgentHotels & B&Bs

Guest · 11:20pmBonjour, do you have a double room next Friday and Saturday?

Plus voice agentBien sûr. Puis-je avoir votre nom et votre numéro ? Je transmets votre demande à la réservation.

Workshop AgentGarages & MOT

Customer · 8:15amMy car's due its MOT. Can you fit me in this week?

Plus voice agentYes. Can I take your registration? I'll send your request for Friday morning to the workshop to confirm.

Surgery AgentGP & dental

Patient · 8:01amI need to move my hygienist appointment on Thursday.

Plus voice agentNo problem. Can I take your name and date of birth, and which days suit you better? I'll send that to the team to rebook.

Trades AgentTrades & home services

Caller · 6:52pmMy boiler's stopped working and there's water on the floor.

Plus voice agentSorry to hear that. I'm putting you straight through to our engineer on call. Can I take your postcode first?

Example conversations. Every agent is trained on your business.

Trusted by businesses Vanilla Cloud already looks after

The Leading Hotels of the World OpenView Group Mortlake Crematorium YY Security Installations
Twelve sectors

Find your sector.

Each page shows the calls an agent takes, an example call, what changes for your team and the agent we'd start from.

Education

Schools & academies

Absence calls, parent questions and the 8am rush.

  • Absence reports, captured in the format your office wants
  • Term dates, INSET days and closures
  • Uniform, clubs, lunches and trip questions
Explore schools Hospitality

Hotels, B&Bs & guest houses

Room enquiries, guest questions and night calls.

  • Room enquiries and booking requests
  • Check-in times, parking, breakfast and pets
  • Restaurant and spa table requests
Explore hotels

01Education & childcare

Schools & academiesAbsence calls, parent questions and the 8am rush.Nurseries & childcareShow-round enquiries and collection messages.

02Health & care

GP surgeries, dental & clinicsAppointment requests and the opening-time rush.Vets & animal careRoutine bookings, with emergencies put first.Care homes & home careFamily calls, messages and recruitment.

03Hospitality

Hotels, B&Bs & guest housesRoom enquiries, guest questions and night calls.Restaurants, pubs & cafésTable requests during service.

04Trades & motoring

Garages & MOT centresService and MOT bookings while you work.Trades & home servicesJobs captured, emergencies put through.

05Services & property

Salons, barbers & spasA full diary, without interrupting clients.Solicitors, accountants & advisersA professional welcome and accurate messages.Estate & letting agentsViewings, valuations and out-of-hours repairs.
Not listed? Every agent is trained on your business. Tell us about the calls you get.
Book a consultation

Hear an agent answer your calls.

Tell us about your business and the calls you get. We'll show you an agent handling them.

Book a consultation Call 0207 952 2577