Vanilla Cloud Plus exclusive · SIP trunk add-on
Sentra is self-learning AI that watches the calls going out over your Vanilla SIP trunks. It learns what normal looks like for your business, alerts your team the moment something changes and can block suspicious calls automatically.
Most SIP providers protect you with a credit or spending limit. It’s better than nothing, but it only reacts once fraudulent calls have already been made.
A spending limit is set on your account, for example £250. Calls carry on until that figure is reached, then the account is stopped.
Sentra compares every call with your business’s normal behaviour in real time. Unusual activity triggers an alert straight away, and in proactive mode suspicious calls are blocked automatically.
Sentra constantly studies your organisation’s call activity and builds a behavioural profile that mirrors how your business actually operates. Anything outside that profile stands out.
The moment behaviour looks suspicious, Sentra notifies the people you choose so they can act straight away.
Unauthorised outbound calls, the hallmark of toll fraud, are picked up as they happen rather than on the next bill.
See where your calls are going worldwide, with risky destinations turning orange and red as threats emerge.
Block suspicious calls and end high-risk calls in progress automatically, or with a single click.
Spot patterns building over time, connecting real-time response with longer-term oversight.
Expand into new regions or change your hours and Sentra adapts its profile once it has verified the change is genuine.
Sentra responds to threats by itself, the moment they’re detected.
Sentra raises the alarm and leaves the decision with your team.
Instantly block all international or all outbound calls when you need to. With a single click, reset your profile’s threat level and end every active call across your organisation.
The global map gives a real-time view of calls made through your services worldwide. If potentially fraudulent activity is detected it updates instantly, turning orange for moderate risk and red for high risk.
The hours map shows your busiest periods and highlights suspicious behaviour. If your business usually runs 9am to 5pm and calls spike at 3am, that could signal a compromised system.
Both maps are customisable to fit how your business works.
Choose your triggers, such as risk escalations or detection events, pick a channel and customise the message and recipients. When an alert arrives, your team checks the Sentra dashboard and decides.
Tell us about your phone system and calling pattern and we’ll show you how Sentra would protect it.
