Early years
Every family answered, while you're with the children.
Nursery managers are usually in a room with children, not at a desk. Plus answers enquiries from new families, takes absence and collection messages, and makes sure the manager gets anything that can't wait.
Parent · 4:12pmMy mum's collecting Leo today. Is that OK?
Plus voice agentI'll pass that to Leo's room straight away. Can I take your mum's full name so the team knows who to expect?
Starts fromSchool Agent
The calls it takes
Five kinds of call, handled properly.
The agent is trained on your services, prices and hours, so callers hear your answers. Anything a person should handle is put straight through.
Used by
- Nursery managers
- Room leaders
- Nursery groups
- Pre-schools
- Out-of-school clubs
- 01Show-round requests from new families
- 02Absence and collection messages
- 03Fees and funded-hours questions, from your information
- 04Waiting-list enquiries
- 05Messages for the manager or key person
What changes
What changes for your team.
- Enquiries capturedNew families get an answer while you're with the children.
- Fewer interruptionsStaff stay in the room instead of running for the phone.
- Messages that don't get lostCollection and absence messages land in your inbox with names and times.
- Evening coverParents researching after work still reach you.
Questions
Common questions.
My industry isn't listed. Can Plus still help?
Very likely. The nine ready-made agents are starting points, and every agent is trained on your services, prices and hours. Tell us about the calls you get and we'll show you how an agent would handle them.
Does it work on our existing phone number?
Yes. Plus runs on the phone system Vanilla Cloud already looks after for you, so callers ring the same number they always have.
What happens when a caller needs a real person?
The agent puts the call through to the right person or team with a warm transfer. If nobody is free, it takes a detailed message and sends it to your inbox.
Who sets it up and looks after it?
We do. Plus voice agents are built, trained, tested and maintained by our team, so you don't need anyone in-house to manage them.
Should we choose Standard or Pro?
Standard answers every call, takes messages and transfers callers. Pro adds call transcription, summaries, sentiment analysis, threat assessment and unlimited system integrations. We'll recommend the right one after a short call.
Book a consultation
Hear the School Agent take your calls.
Tell us about your business and the calls you get. We'll show you an agent handling them, trained on your information.
