Professional services
A professional welcome on every call.
First impressions decide whether a new client stays on the line or calls the next firm. Plus greets every caller professionally, takes detailed messages and routes clients to the right person.
Caller · 12:30pmI'd like to speak to someone about a house purchase.
Plus voice agentOf course. I'll put you through to our conveyancing team. Can I take your name in case we get cut off?
Starts fromLegal Agent
The calls it takes
Five kinds of call, handled properly.
The agent is trained on your services, prices and hours, so callers hear your answers. Anything a person should handle is put straight through.
Used by
- Law firms
- Accountancy practices
- Financial advisers
- Surveyors & architects
- Recruitment agencies
- 01New enquiries, taken and routed
- 02Detailed messages for fee earners
- 03Appointment requests
- 04Calls routed by department
- 05Suspicious requests flagged with Pro threat assessment
What changes
What changes for your team.
- Never miss a new clientEnquiries are answered at lunchtime and after hours.
- Fee earners stay focusedFewer interruptions for routine calls.
- Fraud attempts flaggedPro threat assessment helps flag calls like bank-detail changes.
- Professional at any hourEvery caller gets the same polished welcome.
Questions
Common questions.
My industry isn't listed. Can Plus still help?
Very likely. The nine ready-made agents are starting points, and every agent is trained on your services, prices and hours. Tell us about the calls you get and we'll show you how an agent would handle them.
Does it work on our existing phone number?
Yes. Plus runs on the phone system Vanilla Cloud already looks after for you, so callers ring the same number they always have.
What happens when a caller needs a real person?
The agent puts the call through to the right person or team with a warm transfer. If nobody is free, it takes a detailed message and sends it to your inbox.
Who sets it up and looks after it?
We do. Plus voice agents are built, trained, tested and maintained by our team, so you don't need anyone in-house to manage them.
Should we choose Standard or Pro?
Standard answers every call, takes messages and transfers callers. Pro adds call transcription, summaries, sentiment analysis, threat assessment and unlimited system integrations. We'll recommend the right one after a short call.
Book a consultation
Hear the Legal Agent take your calls.
Tell us about your business and the calls you get. We'll show you an agent handling them, trained on your information.
